TECO Peoples Gas
Client Overview
Peoples Gas delivers affordable, safe natural gas to homes, businesses, and industries across the state. As the largest natural gas distributor in Florida, Peoples Gas is critical in realizing a cleaner, more reliable energy future.
Peoples Gas is Florida’s largest natural gas distribution utility and a subsidiary of Emera Inc., a geographically diverse energy and services company focused on producing and delivering cleaner, affordable, and reliable energy.
View the website for additional information.
View the website for additional information.
Customer Handling
Client Information: | Client ID: TECO Phone number: (833) 605-3029 Address: 3600 Midtown DriveMidtown East Tower Tampa, FL 33607 |
| Enrollments | Customers can be enrolled by TECO
or Retention 3rd party agents using a reservation number. TECO cell codes are for TECO customers ONLY |
Billing | Billing inquiries are handled by TECO. Customers are client-billed
only.  Options and additions are handled by
Cinch associates. Must be paid in full. |
| Cancellations | Cancellations are handled by Retention 3rd Party or by TECO via a sent file. Agents who receive a cancellation request from a TECO customer should handle the call directly.  If retention efforts are unsuccessful, inform the customer that billing begins 60 days after enrollment and may continue for up to two months following cancellation. |
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