Research Escalation Exception Guidelines
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Appliance Install Guidelines
Most of our Appliance Replacements will have install included, however we do run across scenarios where our distributors may not install certain items or in certain locations. While the Research Department will add an install credit to any job where ...
Parts Procurement Note Template
These Note Templates are used when a Parts Procurement job needs to be created due to Sears, GE, or Whirlpool not being able to locate the needed part, the part was NLA through their suppliers, or are recommending a replacement. Customer Service ...