Soft No Job Aid

Click the Attachment below to download Job Aid.

• Related Articles

• R-410A Condenser Conversion Guidelines

  Click the Attachment below to download Job Aid

• Service Job Life Cycle - CS

• Sears Branded Script

  All Sears calls should be branded at the opening and closing of the call as: Sears Home Warranty. Sears Home Warranty: Cinch associates Sears Solution Team: Sears associates Opening and Closing Opening Script “Thank you for calling Sears Home ...

• Research Escalation Exception Guidelines

• Unauthorized Work Soft No Script

  Use the below scripting when advising customers about unauthorized work. All States (Except Wisconsin) “<Customer Name>, your agreement covers the <Item> due to normal wear and tear when we are notified before the repairs are performed. As per the ...