All Sears calls should be branded at the opening and closing of the call as: Sears Home Warranty. Sears Home Warranty: Cinch associates Sears Solution Team: Sears associates Opening and Closing Opening Script “Thank you for calling Sears Home ...
OUTBOUND CONFERENCE CALL Service Provider Greeting “Hello, this is <Agent Name> with <Cinch Home Services/Sears Home Warranty> on a recorded line which may be monitored to improve quality. Who am I speaking with? I was calling to confirm if an ...