MyAccount
MyAccount: Customer Registration
If speaking to a customer that has not registered for MyAccount yet, be sure to give them the contract specific URL so they are able to register. Cinch Warranties: https://my.cinchhomeservices.com Sears Warranties: https://my.searshomewarranty.com If ...
MyAccount: Microwave Auto Replacement
MyAccount: Microwave Auto Replacement When a customer requests service for a Microwave in MyAccount, it may meet the criteria to automatically be replaced rather than a technician being dispatched to diagnose. The customer must enter a model and ...
MyAccount: Claim Credit-JP Morgan Concourse Payments
When options are ready for a customer to review, the Service Request in their MyAccount Portal will be updated with those options. If their decision is to accept the Claim Credit and they would like their funds transferred electronically, JP Morgan ...
MyAccount: Introduction
My Account is a customer facing portal where customers can log in to create a service request, check the status of an existing service request, update their profile, submit payments, view coverage, and download their contract. My Account also has a ...
MyAccount: Request Service
Once the customer has registered for My Account and logged in, they are able to submit a Service Request through the portal. Below are the customer steps to request service in the case a customer calls in for assistance submitting the request through ...