Customer Offers
Renewal Incentive Process
Overview: As part of retention efforts, agents may: Offer an incentive that applies only to the renewal year Extend the current year's incentive into the renewal year before it expires. Use discretion based on customer engagement and eligibility. ...
Dunning Offer Procedures
Beginning June 2025, a select number of customers with a contract in Pending Cancellation/Dunning will receive a series of "Touchpoints" (email or letter notifications) with an incentive offer. To process payment updates and reinstatement for dunning ...
No Claim Reward Card
Cinch will reward customers if they did not place any claims during the first year of coverage and renew their plan. Appliance Warranty: $100 Whole Home Warranty: $200 How to Redeem On the thirteenth month of continuous coverage, the customer may ...
$25 Visa Pre-Paid Reward Card
Customers will receive an email offer for a $25 gift card. Customer clicks on the URL link in the email (www.PickYourGiftCard.com). At the pick your gift card website, the customer enters their Gift Claim Codes on the landing page. Once customer has ...
Optimus: Shopping Reward Dollars
Optimus is a reward partner that Cinch has partnered with to provide Cinch Customers discounts across dining, online shopping, travel, and more! Reward Dollars are NOT to be confused with a Gift Card or Pre-Paid Reward Card. Customer is given a ...
Shopping Boss Rewards Partner
Shopping Boss Client Overview Shopping Boss is a cash-back rewards partner that offers customers the opportunity to earn instant cash-back both in-store and online at over 265 major retailers, restaurants, and travel partners Shopping Boss is by ...
Air Filter Benefit (Filter Time)
Details Eligible customers can take advantage of the Air Filter Benefit, managed by FilterTime. Customers who qualify are advised in their Welcome Kit they should expect the FilterTime email within 30 days after the first warranty payment. This ...
Claim No Claim Preventative Maintenance Benefit
In addition to the comprehensive coverage offered through the warranty products, HMS products (with the exception of National One) are also offering a Claim No Claim Preventative Maintenance Reimbursement Benefit. The following article provides ...