Ultra-Premium Appliances

Ultra-Premium Appliances

Ultra-Premium Appliances are luxurious appliances designed for home use. They can be classified by their brand, or by their features. Many warranties have cap limits of $1000 or $3000 built in for Ultra-Premium appliances. When approving repairs or replacements for these items it is important to check history, and keep the cap limits in mind.  

Ultra-Premium Brands (include but are not limited to):
  1. Sub-Zero
  2. Wolf
  3. Thermador
  4. Kenmore Pro
  5. GE Monogram
  6. Miele
  7. Fisher & Paykel
  8. Viking
  9. Asko
  10. Café
  11. Gaggenau
  12. Bertazzoni
  13. Ilve
  14. La Cornue
  15. BlueStar
Ultra Premium Design
  1. Built-In Refrigerators
  2. Rangetops
  3. Island, Chimney, Pull-Out, and Custom Insert Hoods
  4. Appliances classified by the manufacturer as "professional-grade", "commercial-style", or "luxury"


    • Related Articles

    • Frequently Used Numbers

      National Accounts Contact Information Sears Service When the customer is enrolled in a Cinch administered warranty (i.e., Sears Home Warranty, Cinch Home Warranty), AND Sears is the assigned Service Provider, use one of the following options: ...
    • S.O.S. Escalation - Potential Risk to Customer or Service Provider

      This procedure is used when a Customer or Service Provider escalates an S.O.S. complaint that can pose a risk to their well-being or to Cinch. Examples include but are not limited to: Police Contacted Verbal Threats Harassment Customer or Service ...
    • Manufacturer Warranty

      Manufacturer's Warranties are provided by the manufacturer for new equipment. Most Manufacturer's Warranties will cover the parts but may not cover the labor charges associated with the repair or replacement of new equipment. If labor charges are not ...
    • Emergency Lodging Reimbursement (ELR)

      Check the customer's contract to verify if ELR is included before discussing these benefits. Eligible properties may include the primary residence, second home, vacation home, or investment residential property listed on the participant’s enrollment. ...
    • PCI Compliant: Secure Deductible Payment

      To ensure PCI compliance, Cinch must securely collect customer payment information. Utilize available payment options in the following order: Payment using Card On File (COF) Manual Capture Payment - Manually enter card details Secure Card Capture ...