Sears HS Home Warranty Plan
Sears Home Warranty Plan
Cinch Home Services (Cinch) and Sears Home Services division have partnered to offer Sears’ residential customers a new customer centric focused home warranty program, branded Sears Home Warranty Plan. Sears is expanding on their current claim dispatch service partnership with Cinch to market and sell warranties as a 3rd party client. Cinch will continue to dispatch appliance claim service request to Sears Service Center through the SPI (Service Partner Integration) scheduler.
Cinch and Sears together will administer the services offered in the Sears Home Warranty plan, including the sales efforts, member enrollment, membership services, service initiation, claim authorization, service repairs and replacements.
Launching on May 20th and September 30th 2014. Cinch and Sears designed a comprehensive warranty program tailored to the customer needs and preferences; with focus on a seamless “WOW” positive customer experience.
Plan Offerings
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The plan offers three levels of customized Cinch warranty coverage, Sears Home Warranty Whole Home Plan, Sears Home Warranty System Plan, and Sears Home Warranty Appliance Plan; combined with additional benefits such as, 25% discount on eligible non-covered repairs up to $500 per repairs, and two complimentary HVAC preventative maintenance checks per year Toll Free Program Number: 870-953-2188 |
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