Homeowners Insurance Deductible Reimbursement (HIDR)

Homeowners Insurance Deductible Reimbursement (HIDR)

The Homeowner's Insurance Deductible Reimbursement is a benefit that allows homeowners reimbursement for all, or a portion of their deductible paid for a claim against their homeowner's insurance.

Warning
Check the customer's contract to verify if HIDR is included before discussing these benefits.
InfoEligible properties may include the primary residence, second home, vacation home, or investment residential property listed on the participant’s enrollment.

Eligible Types of Insurance Policies

  1. Homeowner's Insurance
  2. Renter's Insurance
  3. Homeowner's Personal Effects Policy
  4. Farm Owner's Policy 
  5. Fire and Wind Policy 

Coverage

Depending upon the Cinch warranty or referral product, a customer can be covered for either one claim up to $500 or $1000 per plan year. Level of coverage can be verified on the customer’s Declaration Page (see image example below).


Business Rules

  1. HIDR Claims are handled by Assurant.
  2. Customers can utilize this benefit one time per warranty term, if included in their warranty.
    1. Agents must probe to verify if the customer has already used the benefit before offering it to them as a solution.
  3. The customer's warranty must be active when an HIDR claim is opened with Assurant.
  4. If a customer submits a claim with Assurant and receives reimbursement for less than the maximum benefit, any remaining benefit amount is forfeited.

Initiating a Claim

Customer Instructions:

  1. Call Assurant at (800) 859-8231, then select Option 2 to initiate a new claim.
  2. Advise they are placing a claim for the Homeowner's Insurance Deductible Reimbursement benefit.
  3. Provide our Group Number

Customer

Group Number

Long & Foster - $1000 Benefit

HPI – 030112

All Other Customers

HPI – 040114


Homeowner's Insurance Deductible Reimbursement Documentation Requirements

To process a Homeowner's Insurance Deductible Reimbursement, the following documentation is required:
  1. Completed Homeowner's Insurance Reimbursement Program Claim Form (this form is provided by Assurant when a claim is submitted and assigned to an adjuster)
  2. Date of the incident (this date is usually included on the claim form and can be found on the repair estimate from the member's insurance company).
  3. Copy of the homeowner's insurance policy (the incident date must be within the coverage period
  4. Copy of the repair estimate for the damages
  5. Copy of the claim payment check or settlement letter
    1. claim explanation from the member’s Homeowner’s or Renters insurance showing payment amount
    2. confirmation that the deductible was satisfied,



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