Area Manager List

Purpose

Use the SP Feedback Tracker to update negative or positive feedback received regarding our Service Providers. 

When Outbound Calls and Public with Email comments fail to resolve the issue, if an Area Manager needs to assist with or be made aware of a situation, Email or have leadership email the Area Manager directly using the contact information below.

Please note that Area Manager Robin Stewart is responsible for overseeing ALL Electrical, Garage Door, and Pool & Spa Service Pros nationwide.

For SOS Escalations, please make sure to follow the SOS process. 

Agents should ONLY provide AM contact information to Service Providers that are currently IN-NETWORK and do NOT provide this contact information to customers.

Area	States	Contact
Nationwide Coverage All Other Trades Outside of HVAC, Plumbing and Appliance	All States	Robin Stewart robstewart@cinchhs.com
Mountain - HVAC- Appliance- Plumbing Only	Alaska	​ ​ ​Robin Steward robstewart@cinchhs.com ​
	Colorado
	Idaho
	Montana
	Nevada
	Oregon
	Utah
	Washington
	Wyoming
Southwest HVAC- Appliance- Plumbing Only	Arizona	Brent Andrew bandrew@cinchhs.com
	California
	Hawaii
	New Mexico
North Central HVAC- Appliance- Plumbing Only	Illinois	Steve Underwood stunderwood@cinchhs.com
	Iowa
	Kansas
	Minnesota
	Missouri
	Nebraska
	North Dakota
	South Dakota
	Wisconsin
East Central. HVAC- Appliance- Plumbing Only	Indiana	Trudy Ann-Edwards taedwards@cinchhs.com
	Kentucky
	Michigan
	Ohio
South Central HVAC- Appliance- Plumbing Only	Arkansas	Steve Underwood stunderwood@cinchhs.com
	Louisiana
	Mississippi
	Oklahoma
	Tennessee
	Texas
Northeast- HVAC- Appliance- Plumbing Only	Connecticut	John Sarnie jsarnie@cinchhs.com
	Maine
	Massachusetts
	New Hampshire
	New Jersey
	New York
	Pennsylvania
	Rhode Island
	Vermont
	West Virginia
Mid Atlantic. HVAC- Appliance- Plumbing Only	Delaware	Hubert Bruhier hbruhier@cinchhs.com. Gabriel Gil GGIL@@cinchhs.com
	District of Columbia
	Maryland
	Virginia
Southeast- HVAC- Appliance- Plumbing Only	Alabama	Michael Moreta mmoreta@cinchhs.com
	Florida
	Georgia
	North Carolina
	South Carolina

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