Service Network Operations | Dispatch

Dispatch
Dispatch Note Templates
To streamline our Job Notes and improve the status updates provided to SPs and Customers, use the following Dispatch note templates. Only include relevant data elements in your notes. The template is a guide, and if you do not have information for ...
Dispatch Process
When a Customer Service agent is unable to locate a Service Professional while initiating a Service Request for the customer, they will force assign the Service Job to Procure Vendor. This will place the Service Request in the Dispatch Queue to be ...

Service Network Operations | Dispatch | Knowledge Base