ICC Solutions

ICC Solutions



ICC Solutions has real-world experiences in establishing offshore call centers in the Philippines, providing the entire infrastructure of people and connectivity with the comforts of a U.S. based headquarters.

ICC Programs

In addition to Home Help by Total Protect, ICC consists of two programs:
  1. Appliance Protect
  2. Inside Electric LineProtect with Surge

 ApplianceProtect

This program protects homeowners from the high costs associated with repair and replacements of their major kitchen and laundry appliances when those covered items become inoperable due to normal wear and tear.

Pricing: $26.99 per month / $323.88
Deductible: $125 / $100

The plan covers mechanical parts and components affecting the proper operation of one (1) of each of the following appliances (all located in the primary kitchen with the exception of a clothes washer and clothes dryer).
  1. Clothes Dryer
  2. Clothes Washer
  3. Cooktop
  4. Dishwasher
  5. Microwaves – Built In
  6. Range Exhaust
  7. Oven/Range/Wall Oven
  8. Refrigerator
  9. Trash Compactor – Built In
Additional Benefits
  1. 180-Day Workmanship Guarantee
  2. Rust and Corrosion
  3. Failures due to Lack of Maintenance
  4. Unknown Pre-Existing Conditions
  5. Appliance Buyline
  6. Locksmith Service (1 occurrence/$50)

Inside Electric LineProtect with Surge

This plan protects against the high cost of repairs to interior electrical lines. The added surge protection provides reimbursement for repairs and replacement up to $1,000 coverage limit for equipment and appliances damaged by a surge event.

Pricing: $9.99 per month
Deductible: $0

This plan covers:
  1. Inside electric lines if they fail as a result of normal wear and tear - The Plan covers the costs for the repair or replacement of the electric wiring that is within the perimeter of the outer load-bearing walls if the electrical wiring fails as a result of normal wear and tear or accidental damage. $1, 000 aggregate.
  2. Surge Protection provides reimbursement coverage for the repair or replacement of internal residential electronics, electrical systems, appliances, and other electrical devices that fail due to electrical surges. Customers can receive reimbursement up to $1,000 to have their covered item(s) repaired or replaced by the Service Provider of their choice.


Additional Benefits
  1. 180-Day Workmanship Guarantee
  2. Discounts of up to 15% on all non-covered repairs, routine or emergency
  3. Appliance Buyline


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