Service Network Operations | Research Review

Research Review
Research Escalations
After a Research Escalation is created in Service Bench, a service job task is automatically created in ZOHO. The service job task is assigned to the Research Review team. 1. Go to ZOHO, click the expand button, and click Kanban Task Board . 2. ...
Back Order NLA
After a Back Order NLA is created in Service Bench, a service job task is automatically created in ZOHO. The service job task is assigned to the Research Review team . 1. Go to ZOHO, click the expand button, and click Kanban Task Board . 2. ...

Service Network Operations | Research Review | Knowledge Base