Warranties
Transfer Policy - Membership Services
Transfer Policy - Membership Services (Third Party) This is a list of things that need to be done when a homeowner calls in to request their warranty to be transferred to the new buyer of their property. 1. Transfer fee of $25.00 is to be collected ...
TotalProtect Enhanced Premier
TotalProtect Enhanced Premier Product Overview TotalProtect Enhanced Premier helps protect customers from the high costs associated with repair and replacement of covered parts and equipment for appliances and home systems if they become inoperable ...
TotalProtect Premier
TotalProtect Premier Product Overview TotalProtect Premier helps protect customers from the high costs associated with repair and replacement of covered parts and equipment for appliances and home systems if they become inoperable due to mechanical ...
TotalProtect Enhanced
TotalProtect Enhanced Product Overview TotalProtect Enhanced helps protect customers from the high costs associated with repair and replacement of covered parts and equipment for appliances and home systems if they become inoperable due to ...
Furnace Guardian Gold
Furnace Guardian Gold Product Overview Furnace Guardian Gold is a combination warranty and maintenance product that provides coverage for heating systems. Coverage includes the cost of covered parts and equipment for these systems if they become ...
A/C Guardian Gold
A/C Guardian Gold Product Overview A/C Guardian Gold is a combination warranty and maintenance product that provides coverage for air conditioning systems. Coverage includes the cost of covered parts and equipment for these systems if they ...
Furnace and A/C Guardian Gold
Furnace and A/C Guardian Gold Product Overview Furnace and A/C Guardian Gold is a combination warranty and maintenance product that provides coverage for heating and air conditioning systems. Coverage includes the cost of labor and the repair or ...
A/C RunSmart
A/C RunSmart Product Overview Private label air conditioning maintenance program offered to FP&L customers. Coverage can be purchased for up to 3 A/C units. Clients Utilities channel - FP&L Marketing Methods Bill insert 1 A/C unit ...
Referral Assistant 24
Referral Assistant 24 Product Overview Referral Assistant 24 is a referral service program. It also provides preferred pricing for major appliance, plumbing, electrical, heating and air conditioning trades of 15% off full residential rates ...
Sears HS Home Warranty Plan
Sears Home Warranty Plan Cinch Home Services (Cinch) and Sears Home Services division have partnered to offer Sears’ residential customers a new customer centric focused home warranty program, branded Sears Home Warranty Plan. Sears is expanding on ...
Warranty Plan Coverage Comparison and Cell codes
Warranty Plan Coverage Comparison and Cell Codes The Sears Home Warranty Plan offers three levels of Cinch customized warranty coverage: · Sears Home Warranty Whole Home Plan · Sears Home Warranty System Plan · Sears Home Warranty ...
Sears HVAC Preventative Maintenance Benefit
Sears HVAC Preventative Maintenance Benefit As a benefit of the Sears Home Warranty plan, two complimentary heating & air conditioning system 17-point preventative maintenance checks are available when enrolled in an active Sears Whole Home, System ...
Sears and Cinch Partnership
PROGRAM OVERVIEW SEARS HOME WARRANTY PLAN THE PARTNERSHIP Cinch and Sears Home Services division partnered to offer Sears’ residential customers a customer centric focused home warranty program, branded Sears Home Warranty Plan. Sears expanded their ...
Sears LineProtect and Surge
Sears Home Warranty (SHW) Outside LineProtect, Inside Electric (SHW), and Surge Protect Campaign Starting on September 1, 2019, Sears began launching a series of email campaigns offering the following warranty programs to existing SHW Customers and ...
Sears Home Warranty - Central Protect Product Launch
Sears Home Warranty - Central Protect Product Launch We are pleased to announce that starting April 22, 2019, Sears will be selling our MP11 Central Protect program within their in-home Tech channel. Sears will be testing in 3 TECH districts and if ...
General FAQs
General FAQs Paid Call Questions Q: What happens when a home that has a paid call Sears Home Warranty on it gets sold during the first warranty period when the paid call fee is due at cancellation? A: If customer transfers the warranty to a new ...
A/C Repair
A/C Repair Product Overview A/C Repair offers repair coverage only for one air conditioning system. There is not option to purchase coverage for additional units. Clients Utilities channel Marketing Methods Telemarketing and direct mail ...
Central Protect
Central Protect Product Overview CentralProtect provides coverage for major home systems. Coverage includes the cost of labor and the repair or replacement of covered parts and equipment for home systems if they become inoperable due to ...
Residential MD
Residential MD Product Overview Residential MD helps protect customers from the high costs associated with repair and replacement of covered parts and equipment for appliances and home systems if they become inoperable due to mechanical failure ...
Surge Protect
Surge Protect Product Overview Surge Protect provides reimbursement for the repair or replacement of residential electronics, electrical systems, appliances and other electrical devices within the home that fail due to normal wear and tear of ...
Systems MD
Systems MD Product Overview Systems MD provides coverage for major home systems. Coverage includes the cost of labor and the repair or replacement of covered parts and equipment for home systems if they become inoperable due to mechanical ...
3x1 Systems Protect Warranty
3x1 Systems Protect Warranty Product Overview The 3x1 warranty products are designed to allow the consumer to build a warranty plan that best suits their needs. This product helps protect customers from the high costs associated with home ...
3x1 Appliance Protect
3x1 Appliance Protect Product Overview The 3x1 warranty products are designed to allow the consumer to build a warranty plan that best suits their needs. This product helps protect customers from the high costs associated with repair and ...
Residential MD Gold
Residential MD Gold Product Overview Residential MD Gold is a combination warranty and maintenance product that provides coverage for major home systems and appliances. Coverage includes the cost of labor and the repair or replacement of covered ...
Systems MD Gold
Systems MD Gold Product Overview Systems MD Gold is a combination warranty and maintenance product that provides coverage for major home systems. Coverage includes the cost of labor and the repair or replacement of covered parts and equipment ...
Sears Appliance Home Warranty
Sears Appliance Home Warranty Coverage (Click here to view a PDF sample of the warranty). The Sears Appliance warranty coverage is similar to the Appliance Protect, providing coverage for mechanical failures of homes major kitchen and laundry ...
Sears Enrollment Confirmation / Disclosure Scripts
Sears Enrollment Confirmation / Disclosure Scripts Disclosure/Tech (In-Home Tech Enrollment) The Sears Home Services Home Warranty program begins 30-days from today. Your new warranty coverage, with a $50,000 limit per contract year, includes a ...
Retention Bot Processes and Procedures
Retention Bot Processes and Procedures How to Effectively Save a Customer Using the Retention BOT Steps Image Agent Action Step Desired Outcome Locate the Cancellation button on your desktop. o Click the button to activate. This BOT will pull ...
Sears Home Warranty: Contact Information and Internal Call Transfer Procedures
Sears Home Warranty customers can request service at https://my.searshomewarranty.com or call (855) 256-2467, 24 hours a day, 365 days a year. All calls are to be greeted and closed with the Sears Home Warranty brand. Web Address The ...
Sears Shop Your Way (SSYW)-Retention
Sears Shop Your Way (SSYW) is a Sears Credit Card that has a rewards program attached to the card. Shop Your Way members can now earn points on qualifying purchases that can be redeemed as payment on their Cinch Home Warranty. Benefits of the Sears ...