Renewal
Renewal System Process & Guidelines
Use this renewal process when the customer’s account has expired/cancelled and they want to renew into the new agreement year or needs additional information about the renewal plan. The account CANNOT have an outstanding balance. If necessary, follow ...
Non-Renewal
Non-Renewal On occasion, Cinch flags an account/property for non renewal. This can occur when the property is not eligible for coverage based on the terms of the warranty or the company made a financial decision to no longer renew the coverage. The ...
Cinch Real Estate Renewal - Renewal Marketing Request
Cinch Renewal - Renewal Marketing Request This process is used when the customer requests to receive duplicate renewal solicitation pieces. 1. From the Navigation Window, select Request Renewal Marketing Piece. 2. Select the Send Renewal ...
Cinch Real Estate Renewal - Reverse Contract
Cinch Renewal - Reverse Contract Reverse Contract is used to delete/remove an inactive Seller Extension, Buyer Conversion and Renewal requests when it was entered incorrectly, cancelled/withdrawn or the contract failed. 1. From the Menu Options, ...
Cinch Real Estate Change Auto Renew Process
Change Auto Renew This option is used when the customer wants to opt in/out of the auto renew benefit. To change the option, select the CHANGE AUTO RENEW tab. NICE ROD (Record On Demand) must be initiated to record the request. Enter Notes in ...