What Is A Matrix
A Matrix is a spreadsheet that shows state‑ and client‑specific coverage information for Cinch home warranty plans.
The Matrix includes:
- Plan name
- States where the plan is available
- Eligible property types
- Plan price
- Optional and additional coverage prices (if available)
- Coverage addendums
- State-specific coverage rules and limits.
Purpose of the State-Client Matrix
The State‑Client Matrix is an internal reference tool used by all associates.
Confirm available coverage and pricing by state and client
Explain coverage while reviewing the Agreement Coverage Summary Page (Declaration Page) with the homeowner
Process Cinch enrollments accurately
Where to Find the Matrix
The following attachments are examples that show:
- What matrices look like
- How coverage and pricing are organized.