SS-Credit/Debit Memo Request: Creating Exception
The SS-Credit/Debit Memo Request Exception is created when Cinch has over paid or under paid one of our Service Providers. Creating this exception notifies Support Services to initiate either a Debit Memo (request money BACK from Service Provider) or a Credit Memo (pay additional money TO Service Provider).
- Create the exception in Open status.
- Enter the appropriate Comment exactly as shown below in the Exception Comment .
Reason
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Exception Comment
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Cinch owes SP money
|
CRDT
|
SP owes Cinch money
|
DBT
|
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