Sears: Scheduling A Return Repair Visit

Sears: Scheduling A Return Repair Visit

Sears technicians schedule a tentative appointment after they have ordered parts and need a return visit to install.

If the customer receives all parts prior to the appointment, they can contact Sears using 1 of the 3 following methods to attempt to schedule an earlier appointment. 
Keep in mind, there is no guarantee an earlier appointment will be available.
  1. By Phone
    1. Customer can call 1-800-905-9505. 
  2. Email/Text Link
    1. In the confirmation email/text that is sent when Sears schedules the original appointment, there is a link the customer can click that will direct them to a page where they can check status or schedule service.
  3. URL
    1. Customer can go to https://www.aefactoryservice.com/ and click on the check status or schedule appointment boxes.



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