Progressive Specialty Insurance Campaign

Progressive Specialty Insurance Campaign

Progressive Specialty Insurance Company provides property and casualty insurance services. Progressive is located in Mayfield Village, Ohio. Progressive Specialty Insurance Company operates as a subsidiary of Progressive Casualty Insurance Company, Inc.

Progressive consumers who visit the Progressive website will also see Cinch products listed under the More Options tab. The customer can follow the steps to enroll online or call to enroll.

Click HERE to view the website.

Product Overview

  1. DTC Complete Home, Built-In Systems, Appliances
  2. Priced by Region
  3. Deductibles: $125 and $150

Campaign Overview

Client Website:

www.progressive.com

Enrollments:

Handled by AnswerNet

Client ID:

PRGINS

Campaign Code:

PRGINSWEB

Industry Code:

INSURANCE

Cancel Requests:

Handled by the Cinch Retention Team




Incentives

  1. One month free (Excluded States: IA and MA)
  2. Zero deductible on the initial claim (Excluded States: CA, IA, MA, and UT )
Click HERE to view the product matrix.

Handyman Reimbursement Benefit

Starting May 13, 2025, the Handyman Reimbursement offer will be available to new Progressive Insurance customers.
The plan will include a 30-day review period; claims should not begin processing before June 12. 
Customers will receive one reimbursement for Professional Handyman Services completed for the covered property up to $100 (excludes covered warranty work).

AlertIf the total paid invoice received is less than the maximum amount, the customer will only receive a reimbursement for the amount paid.
Examples of Non-Warranty Home Services Covered by the Handyman Benefit
  1. Repairs
  2. Installation
  3. Upgrades
  4. Painting
  5. Maintenance (systems or appliances)
  6. Exterior maintenance
  7. Yard maintenance
  8. Cleaning Services
Exclusions
  1. This offer CANNOT be used for repairs covered by the home warranty. For those repairs, a service request must be submitted.
  2. This offer CANNOT  be used for non-covered costs related to a covered repair/replacement. See Premier Upgrade Package (PUP).
  3. Excluded States: AZ, IA, MA, TX, and WA
Click HERE to view the product matrix.

Instructions Script & Reimbursement Process

  1. Hire a Professional Handyman to complete the job. (excludes covered warranty work).

  2. Pay the Professional Handyman directly and request an invoice that includes: 
    1. Handyman company letterhead (logo), name, address, and phone number.
    2. Address where the services were provided. (must match the covered property address).
    3. Description of services rendered.
    4. Invoice marked "Paid". (DO NOT send in a cancelled check or credit card statement.)

  3. Write your Cinch Home Services Contract/Plan number and phone number on your invoice and submit to one of the following:
    1. Email: SupportServices@cinchhs.com
    2. Fax: (954) 845-2280
    3. Mail: Cinch Home Service 
      Attn: Handyman Reimbursement
      PO Box 810275
      Boca Raton, FL 33481-0275

  4. Send your completed documentation for reimbursement review within 90 days of the warranty's effective date.
  5. Upon approval, allow 14 days for receipt of your reimbursement check via USPS.
Notes
Enter your service job comments in ServiceBench as normal.
Info
All Other Departments: If the customer calls to follow up on their reimbursement, warm transfer to Customer Service. 








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