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IVR Payment Capture & Consent
The Interactive Voice Payment (IVR) can be used as a “last resort option” if a secure link is unsuccessful or declined by the authorized user. NOTE: If customer refuses to be transferred to the Payment IVR or update/enter payment details in My ...
Gap Payment Process
Gap Payments are calculated when there is a cancellation, pending cancellation, reinstatement, or renewal. The payment is used to collect funds when payments are missed due to: Refinance Home Paid Off Service Transfer/Client Change Billing Mechanism ...
TS&R: Update Payment Method
Customers have the option of changing their payment method and payment plans. Payment options include paying through a client company (i.e., mortgage or utility company), getting a yearly bill, or paying in installments using ACH or a credit/debit ...
Process a One-Time Payment
Processing a one-time payment can be triggered by a number of different scenarios: processing a gap payment, adding additional items to a contract, or processing a contract renewal. Open Contract in TIMX SCM Open TIMX SCM, click Enrollment, then ...
Payment Transaction History Date Order
Payment Transaction History Date Order The Payment History is displayed in date order. 1. From the Payment tab, · Select either Enter Payment Only, Update Payment Plan/Billing Mechanism or View Payment Plan/Billing Mechanism ...