Service Professionals are approved to use Leak Stop following the guidelines outlined below without calling into Authorizations.
The use of Leak Stop will be approved as a viable repair on all HVAC sealed systems (straight cool/heat pump split systems, packaged units).
Our average cost for Leak stop based on historical average and market price is $82.
Fact Gathering Questions
- Is the system low on refrigerant?
- Did the Service Professional complete a leak search?
- If yes and the leak search resulted in no leak found, approve the addition of the appropriate amount of refrigerant based on pressures.
- If no and they have not already charged the unit, we should recommend that a leak search is performed to determine the source.
- If the leak search identified a leak and it is visible (oil is visible or the leak is heard):
- Is it accessible and can be repaired?
- If yes: Repair the conventional way (brazing).
- If no: Ask the technician if the recommend the use of leak stop.
- If yes: Approve the repair using leak stop according to manufacturer’s instructions.
- If no: Capture the details of the technician’s recommended repair and process accordingly.
- If the leak search identifies a leak that is not visible and cannot be repaired using the conventional method:
- Ask the technician if they recommend the use of leak stop.
- If yes: Approve the repair using leak stop according to manufacturer’s instructions.
- If no: Capture the details of the technician’s recommended repair and process accordingly.
ServiceBench Process
- Enter Leak Stop in the Part Line.
- Product Row: Select model number from list of values
- Part Ordered: Enter the part number of the leak stop used or Enter Leak stop if the part number is unknown
- Example: “4050-08” or “Leak Stop”
- Description: Enter details of the leak stop used (brand and product information) or Leak stop if details are unknown
- Example: “EasySeal Direct Inject” or “Leak Stop”
- Status: Installed (the SP will always supply leak stop)
- Part Item Code: Choose Leak Stop from the list of values
- Enter any additional parts needed to complete repair.
- Enter a Status Update Comment and include the statement Approved the repair of <Item> using leak stop.
- Example: "Approved the repair of the evaporator coil using leak stop."
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