Cinch is now enrolling customers into the following contracts through our Insurance channel:

1. Water Essentials
   
1. Clothes Washers (5)
   
2. Dishwashers (5)
3. Refrigerators (5)
4. Plumbing
   
5. Electrical
   
6. Homeowner’s Insurance Deductible Reimbursement
   
7. $25 HVAC Filter credit
   
2. Home Essentials
   
1. Appliances (5 of each)
   
2. Plumbing
   
3. Electrical
   
4. HVAC Preventative Maintenance Reimbursement Benefit
5. Homeowner’s Insurance Deductible Reimbursement
   
6. Emergency Lodging Reimbursement Benefit
7. $25 HVAC Filter credit
   
3. Complete Home
   
1. Appliances (5 of each)
   
2. Plumbing
   
3. Electrical
   
4. HVAC 
5. Homeowner’s Insurance Deductible Reimbursement
   
6. Emergency Lodging Reimbursement Benefit
7. $25 HVAC Filter credit

Home Essentials Preventative Maintenance Reimbursement Benefit

1. System Identifier TIMX SCM and Zoho will reflect the Plan Name: P3V2Home ESS W/PMRBS
   
   
   
   
2. Preventative Maintenance must have been completed during the active warranty term.
   
1. We will honor reimbursement requests submitted after warranty expiration if service was performed during active period. 
   
3. If the customer has a maintenance plan with a 3rd party, the customer can send in proof of the completed PM visit along with proof of their paid maintenance plan agreement for reimbursement review.  
   

Reimbursement Instructions

1. Hire a licensed and insured Service Professional to provide a preventive maintenance check.
   
2. Pay the Service Professional directly for the preventative maintenance check or as part of an annual maintenance program, and request an invoice that includes:
   
1. Service Professional company letterhead with logo, name, address and phone number
   
2. Address where the services were provided (must match covered property address listed on the Agreement)
   
3. Description of services rendered and date completed
   
4. Proof of paid invoice
   
3. Write your Cinch Home Services plan number and phone number on your invoice and submit to one of the following:
   
1. Email: SupportServices@cinchhs.com
   
2. Fax: (954) 845-2280
   
3. Mail: Cinch Home Services
   Attn: HVAC Maintenance Reimbursement
   PO Box 810275, Boca Raton, FL 33481

Support Services Process

When creating the Reimbursement request in SB, select the product line item: 

PM Reimbursement $100