Related Articles
Technical Reference Guide
Click the attachment below to view the Technical Reference Guide.
Extreme Weather or Natural Disaster
Extreme Heat/Cold During heat waves or cold spells, customers who have HVAC issues may be upset or very concerned about how long it will take to fix their HVAC system. Please ensure you lead with a strong HEART beat and acknowledge their need, then ...
Replacement Deductible - Units and Systems
Replacement Deductible - Units and Systems When a decision is made to Replace rather than Repair the following units and systems will require a Replacement Deductible under the Cinch P3 warranty contract. Appliances Wall Oven Range Cooktop Clothes ...
Appliance Install Guidelines
Most of our Appliance Replacements will have install included, however we do run across scenarios where our distributors may not install certain items or in certain locations. While the Research Department will add an install credit to any job where ...
USA: Time Zone Map
When contacting a Customer always be mindful of their time zone based on the state they live in. State Abbreviations Alabama AL Alaska AK Arizona AZ Arkansas AR California CA Colorado CO Connecticut CT Delaware DE Florida FL Georgia GA Hawaii HI ...