Customers enrolled in an Appliance or Complete Home plan may take advantage of a Filter Benefit handled by FilterJoy (previously known as Filter Snap).
This benefit covers their first HVAC filter order on the FilterJoy website up to $25.
Details
- Customers should expect the free-trial FilterJoy email within 30 days of Cinch receiving the first warranty premium payment.
- Click here to view the example FilterJoy email and web flow
for customers redeeming the filter benefit.
- All customer support inquiries and escalations related to filter purchases through the FilterJoy website will be handled via email (help@filterjoy.com).
If the customer is unable to purchase a filter through the FilterJoy website they may purchase a Refrigerator Water or HVAC filter and send the receipt into support services for reimbursement up to $25.
Mailing Address
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Cinch Home Services
P.O. Box 810277
Boca Raton, FL 33481-0277
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Email Address
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supportservices@cinchhs.com
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Fax Number
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(954) 845-2280
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