Cinch Filter Benefit/$25 Gift Cards

As of April 16th, 2025, Filter Joy is no longer fulfilling air filter requests. Cinch will begin sending a $25 Lowe's or Home Depot Electronics Gift Card to customers in order to fulfill these requests on our end.  Review the Training Flash at the bottom of the article for additional instructions on how to handle these calls. 

Customers enrolled in an Appliance or Complete Home plan may take advantage of a Filter Benefit handled by FilterJoy.

This benefit covers their first HVAC filter order on the FilterJoy website up to $25.

Details

1. Customers should expect the free-trial FilterJoy email within 30 days of Cinch receiving the first warranty premium payment.
   
1. Direct the customer to their email to follow the $25 credit link where they will select the size of quantity of filters to purchase.
   
2. If customer states email is unavailable direct to the following URL: filterjoy.store/discount/CINCH to follow the Filter process and receive their $25 benefit. 
2. All customer support inquiries and escalations related to filter purchases through the FilterJoy website will be handled via email (help@filterjoy.com).

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