Cinch Correspondence & Remittance Addresses

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  Stop Payment requests are only processed after 14 business days have passed since the original check was issued. When submitting a request for a Stop Payment, make sure that a claim has been initiated and is in a Paid status, the address where the ...

• Mail Correspondence Request Form

  If a customer would like written correspondence from us regarding a claim situation, it can be requested using the Mail Correspondence Request Form. Available Correspondence Types The table below defines the different types of written correspondence ...

• Cinch Tyndale - Quarterly Reimbursement Benefit

  Customers residing in Tennessee who enroll through our client Tyndale will have a Cinch Complete Home P3 warranty and receive a Quarterly Reimbursement Benefit for purchases made at Germantown Hardware in the amount of $25. Customers enroll in the ...

• Deductible: Secure Agent Payment Group

  When all efforts fail to securely capture payment information, Customer Service, Escalations, Authorizations, Support Services, and Parts Sourcing agents will transfer the customer to the Secure Agent Group to manually enter Initial and Replacement ...

• PCI Compliant TS&R: Secure Card Capture

  To ensure PCI compliance, Cinch has multiple options to securely capture payment information. Options available to be used in the following order: Card on File (COF) Secure Card Capture link sent to the customer Manual Capture - Verbally taking card ...